Refunds & Returns

Clarvior.com is operated by Rakib Co. LLC. We want you to be satisfied with your purchase. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

1. Return Period

  • You have 15 days from the date of delivery to request a return.
  • After 15 days, we are unable to offer a refund or exchange.

2. Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition
  • The item must be in the original packaging
  • Proof of purchase (order confirmation or receipt) is required

3. Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Final sale or clearance items
  • Personal care or hygiene products (if opened)
  • Any item not in its original condition or damaged due to misuse

4. Return Process

To initiate a return:

  1. Email us at novanestllc3@gmail.com with your order number and reason for return
  2. Wait for return approval and instructions
  3. Ship the item to the provided return address
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 5–10 business days.

6. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your credit card company (processing times may vary)
  • Contact your bank

If you still have not received your refund, please contact us at novanestllc3@gmail.com.

7. Exchanges

  • We only replace items if they are defective, damaged, or incorrect.
  • To request an exchange, contact us via email.

8. Damaged or Incorrect Items

  • If you receive a damaged or wrong item, contact us within 48 hours of delivery.
  • Please include photos as proof so we can resolve the issue quickly.

9. Contact Information

If you have any questions about returns or refunds, please contact us:

Email: novanestllc3@gmail.com

Business Address:
Rakib Co. LLC
30 N Gould St #30683
Sheridan, WY 82801, USA